Clients cases
5 June 2025
ArcelorMittal: Digital Transformation of Processes on a Global Scale
The Global Leader in Metallurgy Chooses Almexoft
ArcelorMittal is the world’s largest steel company, which for many years controlled about 10% of the global steel market. The company operates in over 60 countries and employs more than 168,000 people. Its production capacities cover all key regions of the world — from Europe to the Americas and Asia.
In 2021, ArcelorMittal began collaborating with Almexoft to optimize internal processes and digitally transform its procurement activities.
Results in Numbers:
Start
of cooperation
2021
Number
of users
5000+
Automated
processes
10+
Use of Qualified Electronic Signature
Yes
Reduction in paper consumption
> 60%
Reduction in document approval time to
hours
Challenge: Efficiency, Sustainability, and Scalability
The company identified a number of key tasks for the first stage of digitalization:
Optimization of procurement processes;
Implementation of qualified electronic signature (QES);
Reduction of paper consumption;
Support for the organizational change management program.
Solution: Gradual Automation of Critical Processes
At the first stage of the project, Almexoft specialists, together with the ArcelorMittal team, configured and implemented a number of key business processes:
Project Approval
Electronic approval of initiatives taking into account roles and areas of responsibility.
1. Procurement Processes
Full cycle: submission of supply requests, tender initiation, supplier selection, contract approval and management.
HR Processes
Electronic automation of leave requests, data changes, and personnel transfers.
Business Trips
Submission, approval, booking, and reporting within a unified system.
Legal Documents
Approval, signing, and storage of powers of attorney and other key legal documents.
Social and Household Services
Internal requests for household and technical services.
Results: Measurable Impact of Digital Transformation
Wide User Adoption
More than 5,000 employees have been connected to the Almexoft system, using the platform daily to manage documents, approve requests, and handle internal processes. This created a unified digital ecosystem across multiple company departments — from procurement to HR.
Reduced Document Approval Time
Thanks to electronic approval workflows, processes that previously took several days have been shortened to hours. This is especially critical for procurement, where decision speed directly affects production plans.
Reduced Paper Consumption
Digitizing key processes has cut paper document usage by over 60%. This not only reduced costs but also increased the company’s environmental responsibility.
Legal Validity of Documents
Integration of the qualified electronic signature (QES) ensured full legal force of electronic documents, allowing the company to eliminate some paper procedures in procurement, HR, and handling powers of attorney.
Support for Change Management
Automation became part of the internal change management program: employees received a modern tool that improved collaboration between departments and increased decision transparency. This strengthened a culture of responsibility and mutual trust within the company.
Almexoft is proud that our platform became part of the digital transformation of a global industry leader. The implementation at ArcelorMittal is an example of how large manufacturing companies can modernize quickly, efficiently, and sustainably.
