Home Credit Bank + Almexoft: when automation turns document management into a smart process

Digital transformation without the routine hassle

Home Credit Bank is the only European bank in Kazakhstan, owned by the international financial group PPF (headquarters in Prague, Czech Republic). The bank has been operating on the Kazakh market since 2005, consistently implementing innovative solutions to improve efficiency and service quality.

To ensure maximum transparency, speed, and control of internal processes, Home Credit Bank chose the Almexoft platform. This decision became a key step in the bank’s digital transformation and in boosting team productivity.

Automation of HR and KPI management

Recruitment: from the HR request to electronic contract signing via AlmexSign.

Candidates uploading documents independently significantly reduced the time and workload of the HR department.

KPI management increased transparency of performance evaluation and enhanced team efficiency.

Automation of HR and KPI management

All internal documents — orders, memos, incoming and outgoing correspondence — were transitioned to electronic format.

The “Knowledge Base” module provides centralized storage and approval of internal regulatory documents.

Faster and fully controlled processes: every step is transparent, and management receives complete analytical insights.

Results:

Implementing the Almexoft platform enabled Home Credit Bank to:

Reduce routine work for clerks and the HR department.

Increase the speed of document processing and decision-making.

Improve control and transparency of business processes across all departments.

Allow teams to focus on strategic tasks while the system handles routine.

Almexoft is not just a platform. It’s a tool that makes business faster, smarter, and more competitive in any environment.